A pioneering information system which aims to offer high quality electronic services to users of customs’ services.

More specifically, this system will offer:

- Fast processing of customs’ procedures
- Round-the-clock service availability of the system (24 hours x 7 days/week)
- Secure data transmission (use of electronic signatures and data encryption)
- Fast clearance of goods/merchandise
- Electronic payments
- User support wizards
- Immediate and automatic user feedback.
- Increased Customs House efficiency
- Single access point for the total of Customs services

The Deputy Minister of the Economy & Finance, Mr. Antonis Bezas, and the General Secretary of Information Systems, Mr. Demosthenis Anagnostopoulos, stated that this project aims to significantly simplify Customs formalities which will be carried out electronically, without the physical presence of citizens at Customs Houses. The data received by the Customs services will be transmitted to other government services, thus bypassing excessive bureaucratic procedures.

The implementation of this system will create a friendly environment, encourage entrepreneurship and reduce costs and time spent with Customs’ transactions. The following services will be provided:

• Electronic submission of information required on Custom’s documents. User authorization is a prerequisite.
• Use of uniform clearance-warranty for simplifying procedures
• Payment of tariffs with automatic bank debiting.
• Supporting and other documents will be scanned by ISIS and then returned to users.
• The physical presence of goods in the Customs premises will not be required.

With the use of new technologies, the GSIS offers a more effective work environment for Customs employees and simplifies the existing infrastructure thus reducing the cost for operations and maintenance of the information systems.

The total budget of this project is € 6,091,701.69, including VAT (19%). The project is funded by the O.P. “Information Society” in the framework of the 3rd CFS.

The competition will take place on Thursday, March 18, 2006 (10:00 hours) in the building of the General Secretariat for Information Systems, Ministry of the Economy & Finance, Thessalonikis & 1 Handri Street, 183 46 Moschato.

Copies of the Call and additional information are available from: 5th Diefthinsi Oikonomikou, Tmima B’, Piraeus & Kolonou 2, (1st Floor, Office 119), Athens, Greece, from Mon. thru Fri. during working hours, Tel. +30-210 52 37 902.