Ηow Member States, regions and public administrations measure their performance (back office) and/or the impact and user satisfaction of the eGovernment services.

In particular, the workshop will take stock of eGovernment good practices related to Measurement – how Member States, Regions and public administrations in general measure their performance (back office) and/or the impact and user satisfaction of the eGovernment services.

Ultimately, this workshop will aim to share good practice initiatives, knowledge and experiences on the field as a means of accelerating the uptake of eGovernment services and improving both policy-making and research.

Location: Brussels, Belgium
Information: http://epractice.eu/en/workshops/efficiency